Returns & Exchanges

At Dansko, we stand behind the quality of our footwear and offer a hassle-free return policy for unworn products within 30 days of purchase. If you are not completely satisfied with your order, we are happy to assist you with a return or exchange to ensure your ultimate comfort.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Footwear

  Place the unworn shoes in their original brand packaging and secure them inside a sturdy shipping box to prevent damage during transit.

• 3.
  Attach the Shipping Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; once received at our warehouse, your refund will be processed within 7-10 business days.