Frequently Asked Questions
Everything you need to know about your Dansko experience.
How do I determine my correct size in Dansko shoes?
Dansko shoes follow European (EU) whole sizes. To find your perfect fit, please refer to our size chart which converts EU sizing to US standards. For our iconic clogs, there should be about a pinky-finger width between your heel and the back of the shoe.
What is your return policy for online orders?
We offer a 30-day return policy for all unworn merchandise purchased through our official website. Items must be returned in their original packaging to receive a full refund to your original payment method.
Are Dansko shoes suitable for professionals who stand all day?
Yes, many of our collections, particularly the Professional series, carry the APMA Seal of Acceptance. They are engineered with anatomical footbeds and superior arch support designed for long-lasting comfort during extended periods of standing.
How long does shipping take within the United States?
Standard ground shipping typically takes 3-7 business days depending on your location. We also offer expedited shipping options at checkout if you need your footwear sooner.
How should I clean and maintain my Dansko footwear?
Maintenance depends on the upper material. For Box leather, simply wipe with a damp soapy cloth. For Oiled leather, use a damp cloth or a dedicated leather cleaner. We recommend avoiding extreme heat or sunlight to prevent leather damage.
Do you offer international shipping?
Currently, our online store ships exclusively to addresses within the United States. For international customers, please use our 'Store Locator' to find authorized retailers in your specific country.